Thank you for visiting our webshop. These general terms and conditions of sale allow you to know exactly what your legal situation is when you visit our site and buy from our store.

By buying products on storytellerdesigns.com, you agree to be legally bound and to abide by the terms and conditions set forth below. To the exclusion of all other terms and conditions, these terms and conditions of sale apply to all offers, orders and contracts of our store.

Offered products

All products offered are described in good faith and as accurately as possible. Offers and prices are valid on the day they are offered on our website.

Availability of products

We offer our products on our website while stocks last. Except in the event of a definite stock shortage that has not been notified to us, the products are available in our stock or of our suppliers as long as they appear on the site. We make every effort to ensure that the products you have ordered are available. If an item is out of stock, we will inform you as soon as possible and you can choose to cancel your whole or part of your order. The amounts received for that order or part of an order will be refunded as soon as possible.

Delivery of your order

Your product will be delivered to the delivery address indicated in your order.
Processing of the order in most cases takes 5 to 15 working days. Once your order has been shipped, we will send you an email. The delivery time from shipment is generally 1 to 3 days for Belgium. 

Shipping information

The shipment of your order will take place when all products of your order are in stock and when the payment has been received. We send out orders with BPost and PostNL. We inform you by e-mail when your order has been shipped.

When all products of your order are in stock, it is usually shipped within 1-3 days.

Payment

All orders must be paid for before shipment, according to the conditions proposed during the ordering process. No order will be shipped without prior payment.

Disclaimer and Limitation of Liability

All offers in our online shop are non-binding and valid while stocks last. We expressly reserve the right to change prices at any time.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. We are not liable for any damages whatsoever arising from the use of the website, including but not limited to direct, indirect or consequential damages.

Applicable law and jurisdiction

Belgian law applies. Only the courts and tribunals of the judicial district of Nivelles have jurisdiction in the event of a dispute.